Update for our valued guests

Hanh, Pursuant to an order from Governor Kim Reynolds, Ameristar Casino Council Bluffs will be temporarily suspending operations as of noon today through midnight on March 31, 2020 as a precautionary measure against the ongoing spread of COVID-19. Governor Reynolds will be continuing to work with the state’s licensed casinos, as well as local, state and federal health authorities to determine safe protocols for when operations may resume. The health and well-being of our guests and team members will always be our paramount concern at Penn National Gaming. Since the coronavirus threat began, we have implemented stringent CDC-recommended protocols throughout our enterprise, including increased daily cleaning regimens at our facilities, maximizing air circulation, cancelling or postponing all live events, and we’re in the process of reducing the number of chairs at our dining facilities, and table games, as well as the number of slot machines in play at any one time, to increase social distancing, amount other initiatives. As for our more than 700 team members at Ameristar Council Bluffs who will be impacted by this temporary closure, we plan to continue to pay their wages and benefits through the end of March. In addition, we’ll be donating perishable food items to the Food Bank for the Heartland The casino closures will be effective at noon today and anyone having stayed in the hotel the evening of March 16, 2020 will have to check out of the hotel by noon. For all guests with reservations in the hotel March 17 through March 31, 2020 we will automatically cancel your reservation and will provide a full refund for any deposits or payments already made. This is an unprecedented and challenging time, and we are very appreciative of the overwhelming support from loyal customers like you who enjoy your casinos and spending time with our team members. While we are closed, we will be taking the opportunity to further deep clean our casino and will be preparing for the day when we welcome you back! We look forward to seeing you soon for more winning moments. We will continue to stay connected with federal and state health officials to monitor the ongoing situation and will provide you with regular updates about our reopening date. Sincerely, Jay Snowden President and Chief Executive Officer Penn National Gaming, Inc. Gambling Problem? Call 1-800-BETS OFF. ©2020 Penn National Gaming, Inc. All rights reserved. This email was sent by: Penn National Gaming 825 Berkshire Blvd # 200 Reading, PA, 19610-1247 If you do not wish to receive further emails from Penn National Gaming, Inc.,unsubscribe here. This message was intended for Hanh Vo A4000733588,012049@gmail.com.